Heuristic evaluation is a quick method to evaluate any user interface (UI) by using
a list of heuristics or guidelines. Ideally, two or three people independently evaluate
the UI using the heuristics so that the usability issues that each person finds
can be compared. This evaluation technique can be used throughout the development
process, from early screen shots to fully implemented code, but it is a good idea
to run heuristic evaluations early in the development process so that the UI can
Working independently, our experts use published research data, industry-accepted
usability principles (heuristics) and best practices, and years of experience observing
users in lab and field settings to evaluate the product and identify usability problems.
Evaluators also put on the user’s hat, walking through the user interface based
on task scenarios, to assess work flow issues.