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| Intranet/ Extranet form a major part of the information systems of many corporates. A lot of companies use intranets/ extranets as a powerful tool to manage their resources and work in a systematic manner. One of our most valued services is helping companies enhance their business and communication channels by using Intranet and Extranet technology. An Intranet is a use of Net and Web technology that happens inside your own organization. An Extranet is an Intranet that people outside your formal organization have access to. |
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What could you use an intranet for in a business environment? Some ideas include
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- Document distribution - reducing cost improving timeliness of distributed information
- Provide a secure medium for the distribution of confidential information
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Interactiveservices - surveys, etc.
- Training
- Database access
- Inter-company communication
- Customer support
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What is an intranet?
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| An intranet is a private computer network based on the communication standards of the Internet. It is smaller version of the Internet that only the members of an organization can see. Companies can create, within their walls, a manageable, secure version of the World Wide Web. Using Intranets (and extranets) will change the culture of an organisation. By making a lot of information easily available, you empower staff to make informed decisions. Intranets allow an organization to spend less time on things that bring no value such as chasing down the right information to solve a problem. Productivity increases as corporate knowledge is more accessible and the data is more accurate. |
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- Flexibility in time of delivery of knowledge is gained as information is always a click away
- Intranets allow for a place where boundaries are lowered and information exchange is encouraged. This leads to more informed employees with the ability to make better, faster decisions. This in turn leads to better productivity and more time for revenue generation.
- Extranets
- Having all of your key business information easily and quickly accessible will help your business to prosper. Providing those on your supply chain, including your customers, with all the information they need to improve their business relationship with you will help your business to grow and develop. Intranets and extranets make use of all the technology of the internet to supply these things through secure managed channels so helping you to monitor and control your business in a cost-effective way. If used properly they can drastically speed up the pace with which you can communicate within a geographically dispersed community.
- Just as there are many internal uses for web technology, companies often need to find better ways to communicate with external customers and suppliers. Extranets can improve your sales, marketing, supplier and customer service channels by allowing these groups of users to access your extranet and obtain the information they need.
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Extranet application areas for customers, partners, and dealers include:
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- Product brochures & specifications
- Product pricing
- Frequently asked questions
- Ordering information
- Distributor/sales contact list
- Customer support contact numbers
- Details of warranties/support documents
- Employee recruitment
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Benefits of Riva Intranet/ Extranet solutions:
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- Well planned Intranet roadmap
- Flexible, Scalable , robust and user friendly
- Quick time to market and implement
- Customizable for any industry verticals
- Assures very good ROI
- Scalable architecture to integrate into KM and CRM systems
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